frequently asked
Everything you need to know about our web design process, hosting, retainers, and domain management.
Do I need to buy my own domain name and hosting?
No, we handle everything. Your secure domain name (.co.za) and cloud hosting are fully included in your monthly retainer.
What happens if I want to cancel my monthly package?
Our packages run on a flexible month-to-month basis. There are no lock-in contracts; you can cancel your retainer at any time with 30 days notice.
Can I upgrade my package later on?
Absolutely. As your business grows, you can easily scale up from Bronze to Silver or Gold at any stage without losing your existing site data.
How fast will my website be launched?
Our average turnaround time is just 5 business days once content and brand details are submitted. We engineer with maximum speed and accuracy.
Are your websites mobile responsive and SEO optimized?
Yes! Every single site we engineer is built mobile-first and includes essential SEO metadata, speed optimization, and Google Maps readiness.